St. Joseph Hospital West’s Senior Services offers assistance to seniors and long term care residents of St. Charles, Lincoln, and Warren counties.

We provide information and referral resources for patients, caregivers and their adult children about aging issues through services at St. Joseph Hospital West.

WE’RE TREATED WITH DIGNITY AND RESPECT AT St. Joseph Hospital West - Senior Services

Director of Senior Services: Pat Plumley, MSW 636-947-5057 or pat_plumley@ssmhc.com Outreach Nurse and Resource Manager: Cindy Cook, RN CCM 636-947-5042 or cynthia_cook@ssmhc.com

Coordination of Care for Patients in
Long-Term Care Facilities

The SSM St. Joseph Senior Services Outreach Nurse:

• acts as a liaison between our hospitals and the area long-term care facilities.
• facilitates the relationship between the hospital and long-term care facilities.
• will coordinate with the Senior Services staff, acute care nursing staff, case managers and social workers.
• follows up with the long-term care facility’s staff to insure a smooth transition from our hospital.
• is an important link in maintaining a continuum of care in the best interest of the patient.

• a team of volunteer “ambassadors” who visit older acute care patients.
• visit patients on the day of admission to assist in their transition, answer questions and help solve problems.
• act as a channel of communication for the patient, their family members and the various hospital staffs.

• Lifeline, a personal response and support service, gives older adults the confidence and freedom to live on their own, in their own homes.
• features a lightweight, waterproof help button and a small in-home unit called a communicator.
• In the case of emergency, this system puts the older adult in touch with a caring Lifeline Monitor who will obtain the help needed immediately.
• For more information about living independently with Lifeline, please call SSM St. Joseph Hospital West at (636) 947-5466.

Frequently asked for websites/quick references for addressing the needs of seniors in our community:

SSM St. Joseph Outreach Nurse and Community Resources
Email: cynthia_cook@ ssmhc.com or 636-947-5042

Medicare Information
www.medicare.gov

AARP information and services
www.aarp.org

Alzheimers Disease information
www.alz.org

Caring for an older adult
www.aoa.gov/caregivers
www.caregiving.org

Mid-east Area Agency on Aging
www.mid-eastaaa.org

Cardinal Ritter Adult Day Program
(new program open in St. Charles location – St. Robert’s Church)
www.ccstl.org/crss/daycare.htm